Field Officer (Relationship, Collection & Recovery) - Kalimantan Barat

Join BCA Finance as a Field Officer (Relationship, Collection & Recovery) in Kalimantan Barat and play a pivotal role in maintaining strong customer relationships while ensuring timely recoveries. This position offers a unique opportunity to work with a leading financial institution and contribute to the growth of our operations in the region.

As a Field Officer, you will be responsible for visiting customers, understanding their financial needs, and providing tailored solutions. You will also be involved in collection and recovery activities, ensuring that our clients meet their obligations. This role is perfect for someone who is passionate about customer service and has a strong desire to make a difference in the community.

📋 Tanggung Jawab Pekerjaan

• Visit customers to understand their financial needs and provide tailored solutions.
• Conduct collection and recovery activities to ensure timely payments.
• Maintain strong customer relationships and provide excellent service.
• Monitor customer accounts and provide regular updates to the team.
• Collaborate with the team to achieve monthly and quarterly targets.
• Participate in training and development programs to enhance skills and knowledge.
• Comply with all company policies and procedures.
• Report any suspicious activities to the relevant authorities.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a similar role in the financial services industry.
• Bachelor's degree in Business, Finance, or a related field.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of Microsoft Office Suite (Excel, Word, PowerPoint).
• Valid driver's license and reliable transportation.
• Ability to travel extensively within Kalimantan Barat.
• Willingness to work in a fast-paced and dynamic environment.

🛠️ Keahlian

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